Leading Quietly: An Unorthodox Guide to Doing the Right Thing
Harvard Business Press, 2002 - Business & Economics - 201 pages
Most of us think of leaders as courageous risk takers, orchestrators of major events-in a word, heroes. Yet while such figures are inspiring and admirable, Harvard Business School Professor Joseph Badaracco argues that their larger-than-life accomplishments are simply not what makes the world work. What does, he says, is the sum of millions of small yet consequential decisions that men and women working far from the limelight make every day: how a line worker for a pharmaceutical company responds when he discovers a defect in a product's safety seal; how a manager deals with a valued employee suspected of stealing; how a trader handles a transaction error that will cost a client money.
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LibraryThing ReviewUser Review - John_Hardy - LibraryThing
The best thing about this book is that it is anecdotal which means that it is an easy read. The author tells the stories well. I found it hard to put down which is a striking achievement for a book on ... Read full review
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